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Refunds

Ask for a refund of unused lesson credit. A manager reviews each request.

Refund policy

  • Lesson credit is prepaid for tutoring services with OneTutor.
  • A cancelled lesson will return to your credit automatically.
  • You may request a refund of your unused credit at any time using the form below. Approved refunds are returned to your original payment card, typically within 5–10 business days.
  • Refunds apply only to unused credit. Credit already spent on completed lessons is non-refundable.
  • Questions? Contact us at onetutorstaff@gmail.com.

Request a refund

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Your requests

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